Service Support Specialist at Sensity (Sarnia)

Overview

Join Sensity as a Service Support Specialist and make a difference in the lives of the deafblind community. This role focuses on service excellence, coaching, and leadership in a supportive environment. As a critical member of Sensity, the Service Support Specialist will enhance operational effectiveness and workforce development across multiple programs. Youll provide practice-based leadership, coaching, and mentorship to Intervenors, ensuring high-quality service delivery through team-oriented engagement. Your expertise will influence team performance and contribute to the advancement of person-centered approaches in service delivery.

Responsibilities

• Provide coaching and practice leadership to Intervenors
• Produce summary notes for continuous improvement
• Ensure Intervenors have necessary knowledge and support
• Collaborate with Learning & Development for training alignment
• Maintain communication wi...