Service Supervisor I

Job Description

You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands‑on coaching, and a passion for customer service, you’ll ensure every interaction reflects Farm Boy’s commitment to the best fresh shopping experience.

• Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
• Greet, engage, process, and bag customer purchases, collecting accurate tenders using Farm Boy Customer Service Standards.
• Supervise the front-end team and provide floor support by delegating tasks, coordinating meal breaks, and ensuring daily readiness for business.
• Support a culture of trust and inclusion by providing hands‑on training and coaching focused on floor operations, service standards, and service excellence.
• Assist the management ...