Service Now Tech Lead

Position Description

This role is hybrid and requires you to be at our Markham office.

Required qualifications to be successful in this role

• Experience in Canadian P&C insurance industry
• 10+ years of ServiceNow experience (mostly around ITSM modules, ITOM knowledge is beneficial)
• Experience building case management workflows on top of ITSM
• Strong Commercial Insurance functional experience
• Experience in Agile methodology & JIRA.
• Above average communication and collaboration skills to operate in a multi-team environment.

Nice to have skill & Experience

• Relevant ServiceNow Certification

Skills

• Application Development
• Business Process Analysis
• Business Process Management
• Change Management
• Client Management
...