Service Manager

Papertech Inc. is a leading provider of advanced measurement and control solutions for the pulp and paper industry. We are committed to delivering exceptional service and support to our customers across North America.

Position Overview

We are seeking an experienced and motivated Service Manager to lead our field service team and support operations. This role is responsible for driving service excellence, supporting customer relationships, and ensuring the continued growth and development of our service organization.

The ideal candidate is a strong leader with a technical background, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities

• Lead, mentor, and develop a team of approximately 17 field service technicians.
• Foster a culture of safety, accountability, teamwork, and continuous improvement.
• Support technicians with technical and operational challenge...