Velocity Truck Centres
Service Manager - Nanaimo, BC
Job Description
Service Manager
Location: Nanaimo, BC
Type: Full-Time, Permanent
Salary: $110,000 – $130,000
Overview
We’re hiring a Service Manager to lead day-to-day operations of our service department. This role is responsible for driving performance, managing financials, leading the team, and ensuring a high level of customer satisfaction.
What We Offer
- Competitive salary
- RRSP matching
- Company-paid health, dental, and vision benefits
- Life and disability coverage
- Generous vacation
Key Responsibilities
- Oversee daily service operations, productivity, and quality
- Manage department budget, revenue, and expenses
- Monitor performance metrics and address gaps
- Lead, coach, and develop service team members
- Partner with HR on hiring, performance, and employee relations
- Maintain strong customer relation...