Canadian Tire
Service Manager for Automotive Centre
Job Description
Join a century-old Canadian company as a Service Manager! Lead the Automotive Service Centre team while focusing on service excellence and community involvement.
In this pivotal role, the Service Manager will direct the Automotive Service Centre operations, ensuring a cohesive and friendly atmosphere among team members. With a focus on customer trust and loyalty, you will set achievable sales objectives and implement strategies to ensure department success. Your leadership will guide your team to meet customer expectations while upholding company policies.
Key Responsibilities:
• Cultivate outstanding customer service culture
• Ensure departmental presentation meets expectations
• Achieve defined sales and service productivity goals
• Develop and execute customer retention action plans
• Coach and mentor employees to improve performance
Requirements:
• Relevant supervisory or management experience
• Excellent understanding of automotive financial principle...
In this pivotal role, the Service Manager will direct the Automotive Service Centre operations, ensuring a cohesive and friendly atmosphere among team members. With a focus on customer trust and loyalty, you will set achievable sales objectives and implement strategies to ensure department success. Your leadership will guide your team to meet customer expectations while upholding company policies.
Key Responsibilities:
• Cultivate outstanding customer service culture
• Ensure departmental presentation meets expectations
• Achieve defined sales and service productivity goals
• Develop and execute customer retention action plans
• Coach and mentor employees to improve performance
Requirements:
• Relevant supervisory or management experience
• Excellent understanding of automotive financial principle...