Service Desk - (Trinligual Esp ,Eng ,Ptg Willing To

**What you'll do**:
- **Minimum 5 years of experience**
Further questions, kindly let me know.
- **Sharepoint Support, Administration(Examples will be troubleshooting, granting access, removing access)**:
- **Office 365**:
- **Active Directory**:
- **Microsoft Exchange**:
- **Service Now**:
- **General Network Connectivity knowledge(VPN, diagnosing connectivity issues)**:
- **Portuguese, English and Spanish required, fluent in all 3.
They will attend mainly Portuguese calls, might attend Spanish calls occasionally.
Fluent English required since they are dealing with global teams internally.
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- **On-site in Monterrey, Mexico, exact location is Obispado Area - Torres Obispado building(10 min from Downtown Monterrey).
No hybrid/remote option.
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- **5 working days, 2 days off(Subject to change, could be 1 day, but generally 2 days off).
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- **24/7 availability - Rotational shift(Morning, Afternoon, Night).