Service Coordinator

Our Jaguar Land Rover Thornhill dealership is looking for a Service Coordinator to join our amazing team!

Job Purpose

The Service Coordinator is responsible for answering all incoming service department phone calls in an efficient and friendly manner. This position will book service appointments, assist management in performing various administrative tasks, oversee all appointments and consult with the management team regarding any discrepancies. The Service Coordinator ensures customer mobility when appointments are booked, balances the cash at the end of the day and will handle customer inquiries and if further information is required, a Service Consultant or member of the management team is consulted.

Responsibilities

Answer all incoming phone calls within three rings. 

Answer any inquiries possible and acquire assistance if necessary. 

All customer interactions are to be performed in a friendly and helpful mann...