Service Adviser

Education

Secondary (high) school graduation certificate.

Responsibilities

• Act as spokesperson for an organization.
• Advise clients on advertising or sales promotion strategies.
• Answer written and oral inquiries.
• Assist in the preparation of brochures, reports, newsletters and other material.
• Address customers' complaints or concerns.
• Answer inquiries and provide information to customers.
• Explain the type and cost of services offered.
• Issue receipts and other forms.
• Maintain records and statistics.
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Maintain and manage digital database.
• Answer clients' inquiries and provide information.
• Consult with clients after sale to provide ongoing support.

Experience

7 months to less t...