Senior Technician Audio Visual – Service

The Senior Technician Audio Visual - Service collaborates with the Client Services Team to support customers with service requests, preventative maintenance as well as small move, add, and change (MAC) work.

Responsible for documentation & reporting of findings & solutions for each service job performed. Strong communication skills & discipline, internally and externally, are necessary to be successful at providing an excellent customer experience.  RESPONSIBILITIES: Review service ticket requirements and plan accordingly.

Coordinate equipment & company vehicle resources.

Review material options and verify count accuracy.

Facilitate the delivery of staged materials to the jobsite.

Review, modify and red line job documentation for assigned tickets.

Communicate & coordinate with the Client Services Team regarding schedule, materials, & job status.

Perform service work in a...