Senior QA Automation Engineer - Genesys Cloud

Join Genesys as a Senior QA Automation Engineer and enhance real-time routing for global customer interactions. Leverage your Java skills to ensure system accuracy and performance.

In this senior role, you will oversee the quality strategy for a cutting-edge event-driven routing engine. Key tasks include designing comprehensive tests, ensuring system functionality and reliability, and collaborating with engineering teams to enhance CI/CD pipelines. Your contributions will have a direct impact on customer experience across regions.

Key Responsibilities: • Develop testing strategies for high-throughput routing services • Automate testing for diverse cloud and storage solutions • Enhance Java code for improved functionality • Maintain integration tests validating multi-region flows • Resolve issues in distributed, multi-tenant environments

Requirements: • Minimum 2 years in software quality engineering • Solid Java programming and object-oriented design skills •...