Senior NOC Administrator at OpenText

Join OpenText in Waterloo as a Senior NOC Administrator, where you will leverage your technical leadership to enhance network operations. This role focuses on monitoring systems and ensuring reliability through advanced technologies.
The Senior NOC Administrator position at OpenText requires a passion for problem-solving and a commitment to improving NOC processes. You will collaborate closely with engineering teams and provide leadership to enhance system performance. This role supports clients in North America and Europe, requiring technical expertise in SaaS and cloud platforms.
Key Responsibilities:
• Solve complex challenges using structured thinking
• Lead NOC team in improving systems and workflows
• Collaborate with engineering for seamless experiences
• Refine processes and contribute to knowledge base
• Promote change that enhances customer outcomes
Requirements:
• Technical degree or relevant hands-on experience
• Experience with SaaS and cloud ...