Citigroup Inc.
Senior Manager of Application Support
Job Description
Elevate application stability as the Senior Manager of Application Support at Citigroup. Take charge of global operations and lead cross-functional teams in enhancing production environments.
In this senior leadership role, you'll ensure the stability and availability of critical business systems. You will oversee day-to-day operations of application support teams, manage the resolution of incidents, and collaborate closely with development managers. This position offers a chance to drive improvements in service delivery at a global scale.
Key Responsibilities:
• Lead and manage multiple application support teams
• Oversee production environment stability and availability
• Coordinate global incident resolution and follow-through
• Champion application monitoring and resiliency improvements
• Manage resource planning and budget contributions
Requirements:
• 6+ years in Application Support roles
• Experience leading technical support teams
• Familiarity ...
In this senior leadership role, you'll ensure the stability and availability of critical business systems. You will oversee day-to-day operations of application support teams, manage the resolution of incidents, and collaborate closely with development managers. This position offers a chance to drive improvements in service delivery at a global scale.
Key Responsibilities:
• Lead and manage multiple application support teams
• Oversee production environment stability and availability
• Coordinate global incident resolution and follow-through
• Champion application monitoring and resiliency improvements
• Manage resource planning and budget contributions
Requirements:
• 6+ years in Application Support roles
• Experience leading technical support teams
• Familiarity ...