RBC
Senior Manager for Mortgage Compensation
Job Description
Drive excellence in commission operations as the Senior Manager at RBC in Mississauga. Your leadership will ensure precise compensation for Mortgage Specialists and optimal team performance.
As Senior Manager, you will oversee daily operations, managing a high-performing team while implementing best practices and process improvements. Your role will involve collaborating with senior stakeholders and leveraging data insights to enhance performance. A strong background in Home Equity Finance will greatly contribute to your success.
Key Responsibilities:
• Manage team productivity and service level adherence
• Change manage initiatives that impact compensation operations
• Adapt processes for efficiency and quality assurance
• Develop operational procedures and support tools
• Communicate operational messages to key stakeholders
Requirements:
• At least 7 years in a banking Operations role
• Leadership experience managing over 10 direct reports
• Expertise...
As Senior Manager, you will oversee daily operations, managing a high-performing team while implementing best practices and process improvements. Your role will involve collaborating with senior stakeholders and leveraging data insights to enhance performance. A strong background in Home Equity Finance will greatly contribute to your success.
Key Responsibilities:
• Manage team productivity and service level adherence
• Change manage initiatives that impact compensation operations
• Adapt processes for efficiency and quality assurance
• Develop operational procedures and support tools
• Communicate operational messages to key stakeholders
Requirements:
• At least 7 years in a banking Operations role
• Leadership experience managing over 10 direct reports
• Expertise...