Bank of Montreal

Senior Manager Customer Strategy at BMO

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 15, 2026

Job Description

Take charge of customer strategy as a Senior Manager with BMO in Toronto. Drive risk mitigation and revenue growth strategies through advanced data analytics in a hybrid work model.
BMO is searching for an experienced Senior Manager to shape Customer Strategy for Retail Lending. This pivotal role involves leveraging SQL or SAS analytics to gain insights across unsecured and secured credit portfolios. You will design and implement actionable frameworks to enhance customer-level strategies and optimize risk-return outcomes throughout the credit lifecycle.
Key Responsibilities:
• Oversee development of customer-centric credit strategies
• Analyze data for risk and revenue across portfolios
• Partner with teams to embed fraud risk considerations
• Conduct deep-dive analytics to inform strategies
• Report on performance and insights to senior leadership
Requirements:
• 8-10 years of relevant experience in finance or analytics
• Expert skills in SQL or SAS and d...

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