Senior IT Operations & Major Incident Manager (Remote)

Link-Worldwide is looking for an IT Operations Analyst III to oversee and coordinate major incident management within the Service Integration and Management team. The successful candidate will facilitate incident response, engage with stakeholders, and drive process improvement initiatives.

The role requires strong communication skills, ITIL knowledge, and the ability to support technical issues across various platforms. This position offers hybrid work opportunities in Hermosillo, Sonora, Mexico.