Alteris Consulting
Senior IT Delivery Lead at Alteris Consulting (Markham)
Job Description
Overview Drive impactful technology management as a Senior IT Delivery Lead with Alteris Consulting. Engage directly in project delivery and production support to optimize customer-facing systems.
Alteris Consulting seeks an experienced leader for high-volume, customer-centric initiatives. This senior role is crucial for ensuring the stability of production systems while managing a diverse portfolio of projects valued at $100K to $500K. Your hands-on leadership will facilitate collaboration across business and technology, aligning efforts with internal teams and external vendors.
Responsibilities
Manage small-to-mid-sized initiatives ensuring timely delivery
Oversee production support and system stability
Engage with stakeholders for alignment and issue resolution
Coordinate with internal tech teams and external vendors
Lead enhancements in contact center operations and AI capabilities
Requirements
15+ yea...
Alteris Consulting seeks an experienced leader for high-volume, customer-centric initiatives. This senior role is crucial for ensuring the stability of production systems while managing a diverse portfolio of projects valued at $100K to $500K. Your hands-on leadership will facilitate collaboration across business and technology, aligning efforts with internal teams and external vendors.
Responsibilities
Manage small-to-mid-sized initiatives ensuring timely delivery
Oversee production support and system stability
Engage with stakeholders for alignment and issue resolution
Coordinate with internal tech teams and external vendors
Lead enhancements in contact center operations and AI capabilities
Requirements
15+ yea...