SAP
Senior Expert in Cloud Database Management
Job Description
Drive operational excellence with SAP as a Senior Expert in Cloud & Operation Database Management in Toronto, ON. Focus on high-quality service delivery, advanced database expertise, and incident management.
This role requires over 10 years of experience in database technologies, primarily HANA, ASE, and MSSQL. You will ensure adherence to KPIs and SLAs while handling major incidents and troubleshooting service failures. Participate in collaborative efforts to improve processes and deliver proactive operational services that enhance system reliability.
Key Responsibilities:
• Define and track ambitious KPIs and SLAs
• Provide expertise in HANA, ASE, and MSSQL technologies
• Troubleshoot service failures and manage downtimes
• Streamline processes and enhance automation in operations
• Conduct root-cause analysis and incident management
Requirements:
• 10+ years in database technologies, expert in HANA
• Strong analytical and troubleshooting capabilities
This role requires over 10 years of experience in database technologies, primarily HANA, ASE, and MSSQL. You will ensure adherence to KPIs and SLAs while handling major incidents and troubleshooting service failures. Participate in collaborative efforts to improve processes and deliver proactive operational services that enhance system reliability.
Key Responsibilities:
• Define and track ambitious KPIs and SLAs
• Provide expertise in HANA, ASE, and MSSQL technologies
• Troubleshoot service failures and manage downtimes
• Streamline processes and enhance automation in operations
• Conduct root-cause analysis and incident management
Requirements:
• 10+ years in database technologies, expert in HANA
• Strong analytical and troubleshooting capabilities