Sun Life
Senior Disability Claims Consultant with Bilingual Focus
Job Description
Take on a transformative role at Sun Life as a Bilingual Senior Disability Claims Consultant. You will manage litigated claims while maintaining a strong commitment to customer service in both English and French.
This position demands proactive strategies for managing a block of litigated cases. Reporting to the Manager of Disability Litigation, you will navigate complex legal processes and foster best practices in customer engagement. With a focus on leadership and teamwork, you'll guide your peers and enhance service excellence through innovative solutions.
Key Responsibilities: • Manage complex litigated claims with customer service as a priority • Represent Sun Life professionally in legal negotiations • Coach colleagues and drive knowledge sharing within the team • Identify procedural improvements to meet quality standards • Build relationships with clients and plan sponsors
Requirements: • Bilingual fluency in French and English (oral and written) • At ...
This position demands proactive strategies for managing a block of litigated cases. Reporting to the Manager of Disability Litigation, you will navigate complex legal processes and foster best practices in customer engagement. With a focus on leadership and teamwork, you'll guide your peers and enhance service excellence through innovative solutions.
Key Responsibilities: • Manage complex litigated claims with customer service as a priority • Represent Sun Life professionally in legal negotiations • Coach colleagues and drive knowledge sharing within the team • Identify procedural improvements to meet quality standards • Build relationships with clients and plan sponsors
Requirements: • Bilingual fluency in French and English (oral and written) • At ...