PeopleToGo
Senior Desktop Support Technician
Job Description
Join our team as a Senior Desktop Support Technician, where your expertise in hardware roll-outs and break-fix scenarios will shine. This role emphasizes exceptional customer service and technical troubleshooting.
Candidates should possess 3-5 years of deskside support, IMAC, and break-fix experience. You will be the go-to technician, using your strong internetworking skills and relevant vendor certifications such as A+, Cisco, or Microsoft. Candidates need to demonstrate effective task management while working independently or in a team environment.
Key Responsibilities:
• Conduct hardware refreshes and deployments
• Provide expert deskside support to end-users
• Act as team lead for IT projects as required
• Resolve technical issues with minimal supervision
• Deliver outstanding customer service and communication
Requirements:
• 3-5 years of relevant experience in support roles
• A+ certification and at least one from Cisco or Microsoft
• IT diploma f...
Candidates should possess 3-5 years of deskside support, IMAC, and break-fix experience. You will be the go-to technician, using your strong internetworking skills and relevant vendor certifications such as A+, Cisco, or Microsoft. Candidates need to demonstrate effective task management while working independently or in a team environment.
Key Responsibilities:
• Conduct hardware refreshes and deployments
• Provide expert deskside support to end-users
• Act as team lead for IT projects as required
• Resolve technical issues with minimal supervision
• Deliver outstanding customer service and communication
Requirements:
• 3-5 years of relevant experience in support roles
• A+ certification and at least one from Cisco or Microsoft
• IT diploma f...