Level Access

Senior Customer Marketing Manager

📍 Location
United States, REMOTE
⏰ Job Type
Full-time
📅 Posted
February 03, 2026

Job Description

Senior Customer Marketing Manager at Level Access (View all jobs) (https://job-boards.greenhouse.io/levelaccess)
Remote - United States


As Senior Customer Marketing Manager, you’ll own the strategy and execution that turns customers into advocates, drives product adoption, and fuels retention and expansion.

You’ll partner closely with Global Campaigns, Customer Success, Product Marketing, and Demand Gen to build lifecycle programs, customer storytelling initiatives, and insight-driven communications that strengthen relationships across the entire journey - from onboarding to advocacy.

This newly created role will play a central part in making customers the engine of our demand generation model - powering community, advocacy, and upsell growth while amplifying Level Access’s brand leadership in digital accessibility.


Key Responsibilities
1. Customer Lifecycle & Retention

· Develop and run lifecycle programs that drive onboar...

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