Capco
Senior Business Systems Analyst, CIAM
Job Description
Job Overview
Lead the transformation of customer identity capabilities for a leading financial services organization.
The Role
We are seeking a Senior Business Systems Analyst with deep Customer Identity and Access Management (CIAM) expertise to support a major transformation program for one of our Financial Services clients. This role will be responsible for assessing current-state capabilities, defining target-state operating models, and helping shape the future vision for customer identity capabilities across the organization.
What You’ll Do
- Deliver a comprehensive assessment of current CIAM capabilities, identifying gaps, risks, opportunities, and strategic recommendations.
- Define target-state CIAM capabilities and support the development of MVP and future-state roadmaps.
- Design and document a new CIAM operating model aligned to business objectives, customer experience goals, and regulatory requirements. ...