Manulife Financial

Senior Analyst, Business Intelligence Insights

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 14, 2026

Job Description

Drive actionable data insights at Manulife as a Senior Business Intelligence Analyst in Toronto. This hybrid role allows you to leverage your analytical skills to enhance business performance and customer journey insights.
You'll be instrumental in translating complex business needs into clear KPIs and creating enterprise dashboards. By collaborating with diverse teams, you'll navigate data sources and recommend improvements for customer experiences in sectors like Banking and Insurance. Your analytical depth will support strategic initiatives across the organization.
Key Responsibilities:
• Build and maintain dashboards with PowerBI
• Analyze end-to-end customer journeys across multiple touchpoints
• Proactively identify trends and communicate insights
• Collaborate with various teams for comprehensive data analysis
• Present findings through compelling data storytelling
Requirements:
• 3+ years in Business Intelligence or Data Analytics
• Proficient in S...

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