Scotiabank Customer Experience Associate

Join Scotiabank as a Customer Experience Associate in Moncton, focused on providing personalized banking support and enhancing digital banking experience.

This part-time contract role (18.75 hours/week) positions you at the forefront of customer service in our Canadian Banking network. You will engage with customers, uncover their needs, and introduce them to innovative banking solutions, enhancing their financial journeys. Your strong interpersonal and technical skills will help to create lasting relationships.

Key Responsibilities:
• Build relationships and deliver excellent service
• Identify customer needs proactively
• Conduct day-to-day banking transactions
• Introduce clients to mobile banking applications
• Contribute to branch sales targets

Requirements:
• Experience in customer service
• Technical proficiency in digital banking
• Availability for flexible scheduling
• Comfortable in s...