Salesforce Service Cloud Advisor (Monterrey)
Job Description
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Responsibilities
Advise on platform selection, architecture decisions, and technology cost optimization
Design and implement industry-leading technology assets tailored to business needs
Act as a Subject Matter Expert (SME) in Salesforce Service Cloud and platform strategy
Collaborate with cross-functional teams to ensure effective delivery and alignment
Take ownership of team decisions and contribute to key strategic initiatives
Analyze complex challenges and recommend actionable strategies to optimize platform performance
Partner with stakeholders to influence outcomes and elevate quality standards
Support team growth by sharing knowledge and best practices
Requirements (Must Have)
3 years of experience in enterprise platform consulting, advisory, or related roles
Advanced proficiency in Salesforce Service Cloud
Ability to collaborate with cross-functional and integral teams
Strong analytical and problem-solvi...