Salesforce BI Analyst

Job Title: Salesforce BI Analyst

Job ID: 88158

Location: Montreal, Quebec

What you will be doing:

• Collect and understand the business context, business needs and the impact of requests on the Ministry’s processes;
• Translate needs into measurable indicators and reports/dashboards;
• Set up Salesforce reports;
• Create executive dashboards (filtering, segmentation, drill-down);
• Implement controls, validation rules, monitoring of anomalies;
• Define KPIs and document them;
• Train users to read and interpret the indicators;
• Participate in the optimization of processes;
• Prepare management reports for business sectors;
• Document operational procedures and guides; Build datasets, KPIs, visualizations, metrics.

What you must have:

• Have a minimum of three years of experience in data analysis (BI, reporting, KPIs);...