Grimco, Inc.
Sales Support Specialist - Grimco
Job Description
Join Grimco as a Sales Support Specialist, enhancing relationships and processing orders efficiently. This Calgary-based role demands strong communication and problem-solving abilities.
As a Sales Support Specialist, you will play a pivotal role in managing customer interactions across various channels. This position involves delivering excellent customer service and maintaining product knowledge while supporting outside sales initiatives. You’ll work diligently to ensure all customer needs are met effectively and efficiently.
Key Responsibilities:
• Manage inbound customer communications via multiple channels
• Enter and process customer orders with precision
• Deliver consistent, positive support throughout the sales process
• Activate upselling strategies and assist with outbound calls
• Maintain customer records and facilitate lead sharing
Requirements:
• 1–3+ years of experience in customer service or sales
• Excellent verbal and written communication...
As a Sales Support Specialist, you will play a pivotal role in managing customer interactions across various channels. This position involves delivering excellent customer service and maintaining product knowledge while supporting outside sales initiatives. You’ll work diligently to ensure all customer needs are met effectively and efficiently.
Key Responsibilities:
• Manage inbound customer communications via multiple channels
• Enter and process customer orders with precision
• Deliver consistent, positive support throughout the sales process
• Activate upselling strategies and assist with outbound calls
• Maintain customer records and facilitate lead sharing
Requirements:
• 1–3+ years of experience in customer service or sales
• Excellent verbal and written communication...