SALES STRATEGY CUSTOMER EXPERIENCE OFFICER - CUSTOMER EXPERIENCE DEPT, FBPR
Job Description
Sales Strategy Customer Experience Officer
Customer Experience Strategy Department – FirstBank PR
Our Company
At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.
Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.
A Brief Overview
The Sales Strategy CX Officer is responsible for designing and aligning FirstBank’s bank-wide sales strategy across Retail Banking, Commercial Banking, and Consumer Lending (including credit cards, perso...