Rooms Manager with Client Focus (Edmonton)

Lead daily operations as a Rooms Manager, emphasizing client satisfaction and staff supervision. Utilize your skills in policy development and training to ensure seamless service delivery.

The successful candidate will have 2 to 3 years of experience, manage a variety of responsibilities, and oversee staff while ensuring adherence to policies and procedures. Key tasks include handling performance reviews, negotiating with suppliers and clients, and organizing inventory. A strong customer service orientation is essential for addressing guest needs and complaints effectively.

Key Responsibilities

• Develop and implement operational policies and procedures
• Recruit, supervise, and conduct performance reviews for staff
• Negotiate with suppliers and clients for materials and services
• Arrange and oversee maintenance activities
• Train staff and maintain inventory management

Requirements

• Hi...