Rooms Controller (Punta De Mita)

Rooms ControllerRooms Controller supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.What will I be doing?
As a Rooms Controller, you will support the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
A Casual Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Asignar habitaciones asegurando que las preferencias de los huéspedes sean respetadas, las solicitudes especiales sean cumplidas y que se optimice el inventario del hotel.Otorgar los ventajas de Upgrades a los huéspedes elegibles siempre que exista la disponibilidadMonitorear las llegadas con Digital Check in para coordinar con ama de llaves la limpiezaRevisar la plataforma Nor1 a 4 días para otorgar los upgrade...