TD SYNNEX
Returns & Credits Admin Jr (Rma)
Job Description
Job Purpose:
The RMA Admin is responsible for efficiently managing customer returns and damaged inventory across multiple warehouses, handling **high-volume requests**, coordinating with internal teams and manufacturers, and ensuring accurate tracking of approvals, credits, and inventory-related transactions.
**Responsibilities**:
- Review daily reports related to inventory, returns, and pending cases.
- Track and follow up on **approvals, denials, credits, and reconciliations.**:
- Maintain accurate records of all transactions and case updates in internal systems.
- Create outbound orders, material transfers, and shipment releases.
- Communicate directly with **vendors and internal teams** to resolve issues.
- Escalate complex or unresolved cases with management when necessary.
- Adapt to process and system changes in a dynamic environment.
**Knowledge, Skills and Experience**:
- Bachelor's degree in Finance, Logistics, Business Administration, or Acco...
The RMA Admin is responsible for efficiently managing customer returns and damaged inventory across multiple warehouses, handling **high-volume requests**, coordinating with internal teams and manufacturers, and ensuring accurate tracking of approvals, credits, and inventory-related transactions.
**Responsibilities**:
- Review daily reports related to inventory, returns, and pending cases.
- Track and follow up on **approvals, denials, credits, and reconciliations.**:
- Maintain accurate records of all transactions and case updates in internal systems.
- Create outbound orders, material transfers, and shipment releases.
- Communicate directly with **vendors and internal teams** to resolve issues.
- Escalate complex or unresolved cases with management when necessary.
- Adapt to process and system changes in a dynamic environment.
**Knowledge, Skills and Experience**:
- Bachelor's degree in Finance, Logistics, Business Administration, or Acco...