Retail Team Lead - 2037, FO - CA, Rocky View County, Cross Iron

Retail Team Lead - 2037, FO - CA, Rocky View County, Cross Iron

Purpose:

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to‑day procedures to best drive the store objectives.

Key Responsibilities:

• In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
• Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
• Conduct one‑on‑one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
• Perform or assist in the completion of all documentation associated with applicants and ne...