Retail Store Manager (Toronto)

Spier & Mackay is looking for a Retail Store Manager to lead our new downtown Toronto location. This role is responsible for overseeing daily store operations, driving sales performance, delivering an elevated customer experience, and building a strong in‑store team culture that reflects the Spier & Mackay brand.

Responsibilities

• Lead and manage all day‑to‑day store operations
• Drive sales performance and achieve store KPIs
• Deliver a high level of customer service and client experience
• Build and maintain strong relationships with clients and repeat customers
• Recruit, train, and develop retail staff
• Oversee scheduling, payroll support, and team performance
• Ensure visual merchandising and store presentation align with brand standards
• Manage inventory, stock levels, and product replenishment
• Support in‑store events, promotions, and new product launches
• Collaborate with head office te...