Retail Customer Associate RONA Lumber

Join RONA as a Retail Customer Associate to deliver outstanding service and manage special orders. This role emphasizes engaging with customers both in-store and via telephone to fulfill their needs.
As a Retail Customer Associate, you will leverage your customer service experience at RONA. This position requires strong interpersonal skills to assess customer requirements effectively. You will help maintain stock levels, ensure merchandising accuracy, and stay informed about current promotional events.
Key Responsibilities:
• Guide customers through their product inquiries over the phone and in person
• Coordinate special orders, working closely with our purchasers
• Monitor and maintain product availability and visibility
• Stay informed on current flyers and promotions
• Enhance product knowledge through store training sessions
Requirements:
• Experience in a customer-focused position is necessary
• Excellent listening and communication skills
• Abili...