Tim Hortons Québec
Restaurant manager
Job Description
Job Details
Duration: Permanent
Language of work: English
Hours of work: 35 hours per week
Responsibilities
- Evaluate daily operations
- Monitor staff performance
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Address customers' complaints or concerns
- Provide customer service
- Respond to complaints of guests
- Prepare budgets and monitor revenues and expenses
- Resolve conflict situations
- Hire and oversee training and supervision of staff