Yellowknife Tours
Reservations Supervisor in Hospitality
Job Description
Join a travel agency as a Reservations Supervisor, focusing on team management and client assistance. This on-site role combines attention to detail with strong interpersonal skills to meet guest needs effectively.
This position requires 2 to 3 years of supervision experience, overseeing a team of 5-10 employees while ensuring operational excellence. You will establish work schedules, train team members, and address issues to maintain high service standards in the hospitality industry.
Key Responsibilities:
• Coordinate departmental activities and workflows
• Create work schedules and maintain productivity
• Train and hire staff on procedures and policies
• Review operational reports and solve work problems
• Maintain computer systems and arrange for repairs
Requirements:
• 2-3 years of experience in a supervisory role
• Strong English speaking and writing skills
• Proficient in MS Outlook
• Attention to detail with strong time management
• Abilit...
This position requires 2 to 3 years of supervision experience, overseeing a team of 5-10 employees while ensuring operational excellence. You will establish work schedules, train team members, and address issues to maintain high service standards in the hospitality industry.
Key Responsibilities:
• Coordinate departmental activities and workflows
• Create work schedules and maintain productivity
• Train and hire staff on procedures and policies
• Review operational reports and solve work problems
• Maintain computer systems and arrange for repairs
Requirements:
• 2-3 years of experience in a supervisory role
• Strong English speaking and writing skills
• Proficient in MS Outlook
• Attention to detail with strong time management
• Abilit...