Renewals Manager (Tokyo Based)
Job Description
What you can expect
Seeking a Renewal Sales Representative in Tokyo to manage several accounts, ensuring satisfaction and promoting Zoom services. The role involves driving renewals and retention within a defined book of business, reporting to the manager based in Tokyo.
About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
Responsibilities
In this role, you will be responsible for managing direct and indirect (partner) renewals from a designated Book of Business (BoB) with the goal of driving high renewal rates (Net Renewal rate / Gross Renewal rate)