Trivium
Remote Client Success Manager Role
Job Description
Elevate client relationships as a Remote Client Success Manager, thriving in a full-time role across the US or Canada. Oversee onboarding, account management, and deliver exceptional client experiences.
In this pivotal role, you will manage the entire client lifecycle, serving as the primary point of contact for a growing portfolio. Collaborate closely with the media buying team to drive results and ensure retention, setting the stage for future leadership growth opportunities as the team expands.
Key Responsibilities:
• Serve as the main contact for client communication
• Conduct performance reviews and strategy sessions
• Build trusting, personal relationships with clients
• Own client onboarding from start to launch
• Proactively identify client concerns and solutions
Requirements:
• 1–3+ years in a client-facing role
• Exceptional verbal and written American English
• Knowledge of Meta Ads Manage...
In this pivotal role, you will manage the entire client lifecycle, serving as the primary point of contact for a growing portfolio. Collaborate closely with the media buying team to drive results and ensure retention, setting the stage for future leadership growth opportunities as the team expands.
Key Responsibilities:
• Serve as the main contact for client communication
• Conduct performance reviews and strategy sessions
• Build trusting, personal relationships with clients
• Own client onboarding from start to launch
• Proactively identify client concerns and solutions
Requirements:
• 1–3+ years in a client-facing role
• Exceptional verbal and written American English
• Knowledge of Meta Ads Manage...