Concentrix
Remote Bilingual Tech Support - English/French
Job Description
A customer service firm is seeking candidates in London, Ontario, for a role in customer service and technical support. The ideal candidate will handle customer inquiries via calls and online communication, requiring fluency in both English and French. Key responsibilities include documenting inquiries, resolving issues using a call flow guide, and offering additional services. The position features a competitive salary with bonuses and comprehensive benefits, along with a remote work setup.
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