Regional Integration Operations Service Manager

BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position: Regional Integration Operations Service Manager (M/F/x)
Customer: DHL Supply Chain
Grade: RCS TBC
Contract Type: Permanent
Location: NORAM or LATAM preference Ohio
DHL Supply Chain is seeking a dynamic individual to join our Integration CoE team.
As the Regional Integration Operations Service Manager, you will play a crucial role in ensuring the smooth operation of our global IT Integration services.
In this role, you will oversee the day-to-day operational activities of the Run service, acting as the first point of escalation for support teams and customer liaison for the region.
You will be responsible for delivering exceptional service to customers within your region and ensuring the availability of our global services during your region's working hours.
Your expertise in communication will be vital as you provide updates to key stakeholders during major issues, following our Integration CoE M...