The 401 Group
Regional Fixed Operations Manager for Automotive
Job Description
Lead the way as a Regional Fixed Operations Manager with the 401 Group of Companies in Pembroke, ON. Drive service excellence and increase profitability in a customer-centric environment.
This management role requires a strategic leader with at least five years of automotive industry experience. You will oversee all aspects of the Fixed Operations, ensuring compliance with OEM policies while developing a culture focused on superior customer service. Your knowledge of dealership KPIs and financial management will be crucial in shaping operational success.
Key Responsibilities:
• Establish and maintain effective Service Centre policies
• Review and manage departmental financial statements
• Lead customer service training and talent management
• Optimize inventory management for parts and accessories
• Ensure compliance with health and safety regulations
Requirements:
• 12 Grade Diploma or equivalent
• Minimum 5 years of management experience in the automotiv...
This management role requires a strategic leader with at least five years of automotive industry experience. You will oversee all aspects of the Fixed Operations, ensuring compliance with OEM policies while developing a culture focused on superior customer service. Your knowledge of dealership KPIs and financial management will be crucial in shaping operational success.
Key Responsibilities:
• Establish and maintain effective Service Centre policies
• Review and manage departmental financial statements
• Lead customer service training and talent management
• Optimize inventory management for parts and accessories
• Ensure compliance with health and safety regulations
Requirements:
• 12 Grade Diploma or equivalent
• Minimum 5 years of management experience in the automotiv...