DEKRA North America
Regional Aftersales Business Development Specialist
Job Description
Regional Aftersales Business Development Specialists (RADS) will work with BMW Canada dealerships within an assigned territory for the purpose of improving service retention and customer‑pay profitability. This is a business development and facilitator role that will place primary emphasis on a candidate’s ability to sell the business case for change (marketing program adoption and sustainment; direct accessory sales; etc.).
Essential Duties And Responsibilities
- Execute DEKRA’s territory management and market segmentation processes in assigned region.
- Within a team environment, collaborate and facilitate the development and execution of improvement action plans to achieve specific service retention and customer‑pay profitability improvement goals (service marketing program adoption; accessories, tires, chemicals; etc.)
- Develop credibility and consultative relationships with assigned Retailers.
- Develop and present business case...