Referral Clerk

The Staff Pad has partnered with a reputed healthcare organization in Hamilton, TX to find dependable and experienced referral clerks to assess insurance eligibility, benefits and facilitate patient scheduling through appropriate departments. Opportunities available in both hospital and clinic settings. What Youll Do Key Responsibilities Process internal and external referrals to verify eligibility and benefits Receive provider referral forms and schedule appointments to ensure continuity of patient care Obtain insurance information, secure authorizations, verify benefits, and provide patients with estimated upfront financial responsibility Schedule consultant appointments and notify patients within the requested timeframe Copy and send relevant medical records to consultants via mail or fax Cross-train to support Business Office and Medical Records functions Additional Responsibilities Maintain confidentiality of patient records & adhere to organizational policies and procedures Deliv...