Recovery Specialist

Location: Hermosillo, Sonora | On-site

• Gross monthly salary: MXN $20,000
• Net monthly salary: MXN $17,068
• Quarterly performance bonus

• Monday to Friday, 8:00 a.m. to 5:36 p.m.
• 30-minute lunch break
• Two 15-minute breaks
• 2 days off

• Manage accounts 360+ days past due.
• Review payment history and account activity.
• Negotiate payment arrangements.
• Document account activity and escalations.

• 1–2 years in collections or Accounts Receivable.
• Bilingual English and Spanish.
• Excel proficiency with filters, VLOOKUP/XLOOKUP, and pivot tables.
• Strong negotiation and communication skills.

• MXN $1,000 monthly food vouchers
• 5 PTO days per anniversary year
• Quarterly bonus
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