Lithia Motors, Inc
Receptionist - Part-time
Job Description
Receptionist – Part-Time – Woodbridge Hyundai, Woodbridge, ON L4L 9C3.
What You’ll Be Doing
- Greet customers and visitors, ensuring optimum customer service.
- Answer and direct phone calls, and ensure messages are delivered to the appropriate parties.
- Maintain knowledge of basic dealership information to act as a resource for incoming callers requesting information.
- Answer customer questions about services performed or refer them to the appropriate person.
- Handle customer complaints with integrity and poise, and when necessary, refer dissatisfied customers to the appropriate individuals for resolution.
- Perform other duties as required by the Sales Manager to ensure the successful operation of the dealership.
Skills and Qualifications
- Minimum of 1-year experience in a related field.
- Proficiency with Microsoft Office.
- Excellent telephone etiquette.
- Excellent interp...