RBC Operations Officer - Client Focused

Drive client satisfaction as an Operations Officer at RBC, focusing on Investment Transfers. Leverage your communication and analytical capabilities to enhance transaction efficiency.
This full-time role based in Toronto calls for a detail-oriented individual skilled in managing complex transactions. You will work collaboratively with various partners to address transfer-related matters and apply process improvement strategies. Strong computer proficiencies and the ability to thrive in a fast-paced environment are essential.
Key Responsibilities:
• Ensure outstanding service delivery to clients
• Collaborate to meet transaction service commitments
• Analyze complex and non-standard transactions
• Uphold process and control integrity on every transaction
• Manage extensive outreach through calls and emails
Requirements:
• Proficiency in window-based applications like Excel
• Strong analytical and problem-solving skills
• Detail-oriented and adaptable to ...