Rally Product Support

Overview

Term: Long term contract plus multiple extensions

Responsibilities

1. Automate/Configure workflows and data synchronization jobs between Rally and Jira.
2. Develop scripts to extract data across various IT systems (PPM+, ServiceNow) and generate reports as needed. Ensure uptime of IT systems including performance, reliability, and scalability of Rally product.
3. Troubleshoot and debug issues related to integration between Rally and Jira.
4. Collaborate with teams and stakeholders to onboard business squads/Fleets to Rally.

Required Skills & Qualifications

1. Strong understanding of RESTful APIs and how to interact with them programmatically.
2. API integration between any IT systems where APIs are available.
3. Experience in working with JSON and other data formats for API communication.
4. Strong problem-solving ...