Novartis
Radioligand Therapy Operations Manager (Toronto)
Job Description
Overview
Take charge of customer operations in our Radioligand Therapy division as Operations Manager. Lead a team dedicated to providing exceptional service to healthcare providers in Toronto. This role requires oversight of the ordering and delivery process, ensuring compliance and operational excellence in a regulated setting. Youll work closely with various teams to implement standardized processes and enhance the customer journey. Your ability to manage complexity and foster collaboration is key to supporting patient access to innovative therapies.
Responsibilities
- Lead end-to-end operations and case management
- Serve as the main contact for healthcare providers
- Analyze and improve operational KPIs continuously
- Collaborate with cross-functional teams for therapy adoption
- Ensure adherence to regulatory standards and best practices
Qualifications
- Bachelors degree in Business, Life Scie...