[Quality] Specialist or Senior Specialist Customer Quality [Surgical Vision]

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

**Job Function:**

Quality

**Job Sub** **Function:**

Customer/Commercial Quality

**Job Category:**

Professional

**All Job Posting Locations:**

Chiyoda, Tokyo, Japan

**Job Description:**

信頼性保証部顧客品質グループにおいて、法規制や社内規定(J&J Standard等)の遵守及び品質マネジメントシステムに基き、苦情処理プロセスの効率化、正確化、迅速化を目指し、社内関連部門、グローバル苦情調査部門、並びに製造元と連携して品質情報処理プロセスを適切に実行することへの責任を担う。また、QMＳに基づき、顧客から受領した品質情報に対しリスクをもとに適正な評価を行うことで、市場での品...