Snc-Lavalin
Quality Specialist for Community Mailbox Program
Job Description
Enhance quality assurance as a Quality Specialist in the Community Mailbox Program. Collaborate with teams to meet KPIs and compliance standards with a focus on continuous improvement.
This position at Canada Post involves overseeing quality management across Service Provider personnel and vendors. You will implement corrective action plans, support Change Requests, and ensure quality practices are embedded throughout operations. Your role is crucial for tracking KPIs and ensuring consistent performance across regions, aligning with contractual quality standards.
Key Responsibilities:
• Lead continuous improvement initiatives for operational excellence
• Manage timely Change Requests for compliance
• Analyze and report KPIs monthly and annually
• Develop corrective action plans for performance issues
• Support coaching for Service Provider management teams
Requirements:
• Mechanical or Civil Engineering Degree w...
This position at Canada Post involves overseeing quality management across Service Provider personnel and vendors. You will implement corrective action plans, support Change Requests, and ensure quality practices are embedded throughout operations. Your role is crucial for tracking KPIs and ensuring consistent performance across regions, aligning with contractual quality standards.
Key Responsibilities:
• Lead continuous improvement initiatives for operational excellence
• Manage timely Change Requests for compliance
• Analyze and report KPIs monthly and annually
• Develop corrective action plans for performance issues
• Support coaching for Service Provider management teams
Requirements:
• Mechanical or Civil Engineering Degree w...